Soft services

Concierge and front-of-house services in London

Reception, access control, visitor management and daily requests handled by a professional front-of-house team for corporate, commercial and residential buildings.

Concierge and Front-of-House Services in London | Atlas South

What’s included

Reception and visitor welcome

A professional first impression, with visitors greeted, signed in and directed.

Access control and visitor management

Controlled entry, visitor logging and pass handling that fit your building rules.

Occupier and tenant requests

A named point of contact for day-to-day requests from the people who use the building.

Post, parcels and deliveries

Incoming deliveries received, logged and passed on without disrupting your teams.

Cover planned around your hours

Staffing agreed with you for your opening hours, including early starts and evenings.

Combined with security

Where a site needs both, front-of-house and SIA licensed security can run under one contract.

Who it’s for

Corporate and commercial officesPrivate residential blocksHealthcare and clinicsVenues and events

How it works

  1. 1
    Tell us what you needUse the quote page, call us or message us on WhatsApp with a few details about the site.
  2. 2
    Site visit and scopeWe visit where needed and agree the scope, timings and response times.
  3. 3
    Clear quoteYou receive a clear, free quote, and we respond to every enquiry within one working day.
  4. 4
    Start and reportWe mobilise, keep you updated on every job and stay on call 24/7.

Accredited, insured and always on call

Gas Safe Registered, Part P Certified and SIA Licensed, with £5 million public liability insurance and 24/7 emergency cover every day of the year.

Concierge questions

What does a concierge or front-of-house team do?

They welcome visitors, manage access, log arrivals, receive deliveries and deal with day-to-day requests, so your building feels well run from the front door.

Can concierge be combined with security?

Yes. Many sites use both, so the same team can coordinate reception, access and SIA licensed security.

Can you cover reception for a short period or an event?

Yes. Tell us the dates and hours and we will plan cover for a single event, a gap in staffing or a long-term contract.

How do I get a quote?

Quotes are free. Tell us about the site and the hours you need on the quote page or on WhatsApp, and we respond within one working day.

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Where we provide Concierge

Concierge is available across London and the South East. Choose your area to see where we work.