Concierge and front-of-house services in London
Reception, access control, visitor management and daily requests handled by a professional front-of-house team for corporate, commercial and residential buildings.

What’s included
Reception and visitor welcome
A professional first impression, with visitors greeted, signed in and directed.
Access control and visitor management
Controlled entry, visitor logging and pass handling that fit your building rules.
Occupier and tenant requests
A named point of contact for day-to-day requests from the people who use the building.
Post, parcels and deliveries
Incoming deliveries received, logged and passed on without disrupting your teams.
Cover planned around your hours
Staffing agreed with you for your opening hours, including early starts and evenings.
Combined with security
Where a site needs both, front-of-house and SIA licensed security can run under one contract.
Who it’s for
How it works
- 1Tell us what you needUse the quote page, call us or message us on WhatsApp with a few details about the site.
- 2Site visit and scopeWe visit where needed and agree the scope, timings and response times.
- 3Clear quoteYou receive a clear, free quote, and we respond to every enquiry within one working day.
- 4Start and reportWe mobilise, keep you updated on every job and stay on call 24/7.
Accredited, insured and always on call
Gas Safe Registered, Part P Certified and SIA Licensed, with £5 million public liability insurance and 24/7 emergency cover every day of the year.
Concierge questions
What does a concierge or front-of-house team do?
They welcome visitors, manage access, log arrivals, receive deliveries and deal with day-to-day requests, so your building feels well run from the front door.
Can concierge be combined with security?
Yes. Many sites use both, so the same team can coordinate reception, access and SIA licensed security.
Can you cover reception for a short period or an event?
Yes. Tell us the dates and hours and we will plan cover for a single event, a gap in staffing or a long-term contract.
How do I get a quote?
Quotes are free. Tell us about the site and the hours you need on the quote page or on WhatsApp, and we respond within one working day.
Related services
Where we provide Concierge
Concierge is available across London and the South East. Choose your area to see where we work.